WNS and Knowledge Relay will jointly create OBI solutions designed to help clients efficiently evaluate and analyze the health and safety of operations and assets using industry-standard best practices.
The alliance will aim at enhancing the customer experience by teaming business intelligence with process optimization through tools such as Information Visualizer and lean Six Sigma, including write-back into transactional systems, richer interactive visualizations and new user interfaces.
WNS Group CEO Keshav Murugesh said operational business intelligence tools enable business users to access, report, and analyze data from multiple sources more easily than ever before, with the continuing benefit of highly affordable subscription-based pricing.
Knowledge Relay president and CEO Steven Mauss said the collaboration combines the best of business process optimization services from WNS with the unique operational business intelligence expertise from Knowledge Relay.
WNS is a provider of global Business Process Outsourcing services.
Knowledge Relay is a provider of Operational Business Intelligence products and services.
