Lee County Electric Cooperative (LCEC), an electric distribution cooperative serving a five-county area in Southwest Florida in the US, has chosen Oracle utilities solutions to upgrade its existing Oracle Utilities customer care and billing application.
The utility has selected Oracle Utilities Meter Data Management to improve its meter-to-cash process, enhancing master data synchronization, batch billing, bill cancel/re-bill and online billing.
LCEC has also selected Oracle Utilities Smart Grid Gateway to provide a single point of connection between existing and future smart grid devices and applications.
The utility plans to use the solution to handle common advanced metering infrastructure (AMI) processes, including remote connect/disconnect and meter status.
LCEC said the Oracle applications enable the utility to consolidate storage of interval metering data, allowing it to provide near real time usage and cost information to customers.
With Oracle Utilities Customer Care and Billing, LCEC plans to improve the information it presents to its 200,000 customers on monthly bills and through its Web self-service offering.