SunPower said that the remote monitoring feature allows for rapid troubleshooting of system performance issues, helping to reduce maintenance costs and provide improved customer service.
Jim Pape, president of residential and commercial business group at SunPower, said: “We’re proud to continue our technology leadership with this robust monitoring system, and to provide our growing global network of SunPower dealers with the tools they need to enhance customer service.
“Homeowners can also track the efficiency of their solar systems with their iPhone and iPod touch mobile devices, which immediately displays their reduced energy costs and the environmental advantages of clean, renewable solar power.”
The company also said that it is launching the SunPower monitoring system in Europe, providing SunPower partners as well as its system owners in Europe the ability to remotely monitor system performance.
Along with the iPhone and iPod touch application, the monitoring system offers homeowners the ability to monitor SunPower solar systems with a wireless, in-home wall-mounted LCD display that provides power production and cumulative energy information in near real time.
The monitoring system also provides the convenience of internet access to a solar system’s performance. Customers can view a system’s energy performance and environmental savings on an hourly, monthly and annual basis.
