Fuel poverty affects two million UK households and, although support is available from suppliers, the government and various organizations, fresh approaches are needed to help those customers most in need.
Ofgem chairman Sir John Mogg told a seminar on the subject: A year ago, I called for a more joined-up approach to tackle fuel poverty. I am pleased to note most companies have responded to this and followed Ofgem guidance in bringing in a number of social tariffs. This is to be welcomed.
As part of our Social Action Strategy, we want to ensure that no one takes their foot off the pedal and that there is a continuing drive to introduce innovative approaches to reach those most in need of help, Mr Mogg explained.
The regulator has also unveiled plans to fund a database showing where concentrations of fuel poor households exist around the UK. This will help suppliers and other organizations to identify concentrations of fuel poor customers.
