With these solutions, retail electric providers can increase automation through logical and relevant self-service applications.
The company said that its cloud-based suite of communications solutions offers well designed, intelligent voice applications which reduce operating costs and free up resources and capital.
The company provides solutions including customer management line, automatic call distribution, collections automation, bill and payment reminders, and outage management.
Intelliverse said it provides a complete, hosted cloud-based platform that integrates IVR, ACD and IP telephony into one solution, enabling enterprises to interact with customers more efficiently.
