<p>Mr Conway was most recently client executive of financial services, strategic, commercial and global accounts within Australia for EDS. He has worked in a number of senior executive roles in banking and investment banking and was previously COO for group operations of Westpac.<br /><br />AGL managing director Paul Anthony said: As the energy market evolves and matures, it requires greater focus and transferable skills from other markets that have undergone similar deregulation. We are particularly interested in the progressive development of customer support and retention techniques deployed in the global retail banking markets.</p>