Leveraging Detectent’s enhanced customer information data warehouse, the Accurate Billing Solution delivers new analytical techniques that take advantage of the utility’s customer, meter and consumption data.
Utilities with both manual and automated meter reading systems can benefit from the Accurate Billing Solution. With Detectent’s Accurate Billing Solution, its utility clients are guarded against much more than theft.
Michael Madrazo, president and founder of Detectent, said: Maintaining high levels of customer satisfaction while attempting to recover unbilled revenue creates a delicate balancing act. With Detectent’s Accurate Billing Solution, our clients are able to identify situations of inaccurate billing quickly, ensuring a timely correction to the problem and full collection of revenue without sacrificing customer satisfaction.
