Deployment has been completed for Vattenfall Finland. The objective of the project is to improve operational and energy efficiency while increasing exemplary satisfaction approval ratings with customers. The project is expected to improve service for 360,000 customers within Vattenfall Finland.
EnergyIP provides real-time automation for Vattenfall’s complete meter-to-bill process, including processes for service automation. In addition, EnergyIP would power Vattenfall’s smart meter lifecycle which includes smart meter asset tracking, installation management, device provisioning, and automated incident identification and handling.
These processes are expected to accelerate smart meter deployment, helping eliminate customer disruption and reducing call center volume during the transition to smart metering.
To drive down cost and complexity, EnergyIP provides Vattenfall a solution to support the operational and regulatory requirements for each of Vattenfall’s markets–and enables two-way integration between 20 different meter protocols and Vattenfall’s SAP Utility Systems. As a member of the SAP Lighthouse project, eMeter supports efforts to define standard business interactions.
Cree Edwards, chairman and CEO of eMeter, said: “Vattenfall is a leading innovator in smart metering with over a million smart meter units already in the field. EnergyIP will provide a key component as Vattenfall implements their aggressive plan for their smart grid future. We will support Vattenfall’s ability to greatly increase their distributed generation and add far more renewable resources.
“We are excited about working with Vattenfall to support their mission; to enhance their customers’ competitiveness, environment and quality of life through efficient energy solutions and world class service.”
