TransCentra, a provider of billing and payment software solutions, has provided its View2 platform to Connexus Energy to further customize its billing and communications as well as access more detailed reports.
TransCentra said that the View2 platform allows companies to monitor and control their cash cycles, giving them visibility through a single interface into the entire billing lifecycle, from document creation to deposit and clearing.
Connexus has reduced its costs by migrating to TransCentra’s paper stock instead of purchasing, managing and storing its own paper inventory.
In late 2013, Connexus has implemented View in conjunction with the replacement of its legacy customer service software, for which TransCentra was able to accommodate the aggressive implementation timeline.
By using TransCentra’s web-based content management tool, Real Time Content Control (RTCC), Connexus can quickly customize the content of bills along with other marketing materials.
Since 2006, TransCentra has provided Ramsey, Minnesota-based Connexus print billing and consultative services.
Connexus manager of customer operations Jeff Hendrickson said, "We have been extremely pleased with TransCentra’s services for several years, and adding View2 has already generated great results for us in internal efficiencies and cost savings.
TransCentra CEO Lynn Boggs said, "Whether Connexus Energy customers wish to receive their bills in print or online, we make it possible for the company to have these options available.
"In addition to providing billing solutions that are already reducing costs for Connexus, we consider ourselves long term partners, offering valuable, ongoing consultation."