In the interim, the Authority will continue to be known as the Johnson City Power Board until the rebranding process is complete.
As JCPB evolves , customers can expect a transparent transition, with the same high standards for customer care and reliable service JCPB has provided for more than 7 0 years. The company remains a public, non – profit entity.
An Authority business model was developed and adopted to p rovide more operational freedom amid an evolving energy marketplace. This flexibility includes the ability to engage in public/private ventures as new technologies emerge, including renewable energy, distributed generation, and battery storage.
While thes e technologies represent innovation to the consumer, they also represent disruption to the traditional retail electricity market. With the autonomy to consider new ventures, the utility will look for opportunities to generate new revenue outside of electri c rates alone , holding down costs for consumers over the long term.
With a 99.9% reliability rate, JCPB delivers service to 78,000 customers in Washington, Sullivan, Greene, and Carter counties.
