The SOS program is intended to ensure long-term data center uptime as defined under the Uptime Institute’s new operational sustainability standard for data center operations and in accordance with the organization’s tier classification system.

The SOS program enable clients to seamlessly deal with the human error risks intrinsic to operations and maintenance of mission critical facilities.

Primary Integration president Kelly Decker said the company’s SOS provide solutions to the increasingly complex operations, maintenance and energy efficiency needs of mission critical facilities.

"The services are designed to guide critical facilities operators in the development of a program that provides operating guidelines, mitigates the risks involved with human error, and supports ongoing daily operations," Decker said.

The program broken down into three primary components including operations, maintenance, energy, and it encompasses a series of specific analytical and proactive elements.